Privacy Policy for Nando's

At Nando’s, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.


Nando’s story begins in the heart of Johannesburg, South Africa, in 1987. Two friends, Fernando Duarte and Robbie Brozin, stumbled upon a small chicken restaurant and were immediately struck by the irresistible aroma emanating from the grill. Inspired by the flavors and culinary traditions of their homeland, they decided to acquire the restaurant, thus laying the foundation for what would become Nando’s.

Information We Collect:

Personal Information: When you interact with Nando’s, such as making a purchase, signing up for our loyalty program, or contacting customer service, we may collect personal information such as your name, address, email address, phone number, and payment information.
Usage Information: We may also collect information about how you interact with our website, mobile app, and other digital platforms, including IP address, device information, and browsing history.
Cookies and Similar Technologies: Nando’s may use cookies and similar technologies to collect information about your browsing behavior and preferences.

To Provide Services:

We use your personal information to fulfill your orders, process payments, and provide customer support.
Personalization: We may use your information to personalize your experience with Nando’s, such as recommending products or offers tailored to your interests.
Marketing and Promotions: With your consent, we may use your information to send you promotional emails, newsletters, and other marketing communications.
Legal Compliance: We may use your information to comply with legal obligations, such as tax or regulatory requirements.

Third-Party Disclosure:

We may share your personal information with trusted third parties, such as payment processors or delivery services, to fulfill your orders or provide services on our behalf. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Your Choices:

You have the right to access, correct, or delete your personal information held by Nando’s. You may also choose to opt-out of receiving marketing communications or manage your cookie preferences through our website or app settings.

Updates to this Privacy Policy:

Nando’s reserves the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website or app and, where required by law, obtaining your consent.

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